Terms and Conditions of Use

Privacy Policy

Last Updated: August 25, 2026

This Privacy Policy explains how Halo Founder LLC, operating under the brand VelVelyn (“VelVelyn,” “we,” “us,” or “our”), collects, uses, discloses, and protects personal information when you visit our website, make a purchase, communicate with us, or otherwise use our services.

By using our website and services, you acknowledge the practices described in this Privacy Policy.

1. WHO THIS POLICY APPLIES TO

When we use the terms “you” or “your,” we mean individuals who interact with VelVelyn, including:

  • customers who place an order;

  • visitors who browse our website;

  • individuals who create or use a customer account;

  • individuals who contact customer support; and

  • individuals who sign up to receive email or SMS marketing.

2. PERSONAL INFORMATION WE COLLECT

Depending on how you interact with VelVelyn, we may collect the following categories of personal information:

Contact Information

This may include your:

  • name;

  • email address;

  • telephone number;

  • billing address; and

  • shipping address.

Order and Transaction Information

When you make or attempt to make a purchase, we may collect information such as:

  • products purchased or viewed;

  • order history;

  • transaction information;

  • shipping and delivery information;

  • returns and refund information; and

  • payment-related information.

Payment information may be processed directly by Shopify and our payment service providers. We do not necessarily receive or store complete payment card numbers.

Account Information

If customer account features are available and you use them, we may process information associated with your account, orders, preferences, and activity.

Device and Website Usage Information

When you visit our website, certain information may be collected automatically, including:

  • IP address;

  • browser and device information;

  • operating system;

  • pages viewed;

  • referring website;

  • interactions with our website;

  • approximate location derived from your IP address; and

  • cookie and similar technology information.

Communications

If you contact us, we may collect the information contained in your communication and information necessary to respond to your request.

3. HOW WE COLLECT PERSONAL INFORMATION

We may collect personal information when you:

  • browse the VelVelyn website;

  • place or attempt to place an order;

  • create or use a customer account;

  • contact customer service;

  • request a return or refund;

  • submit a review or other content;

  • subscribe to email or SMS communications; or

  • interact with our advertisements.

We may also receive information from service providers and business partners that help us operate our store, process transactions, deliver orders, prevent fraud, analyze website activity, or conduct advertising.

4. HOW WE USE YOUR INFORMATION

We may use personal information to:

  • process and fulfill orders;

  • process payments and refunds;

  • provide shipping and delivery services;

  • communicate about orders;

  • provide customer support;

  • administer customer accounts;

  • detect, investigate, and prevent fraud or other unauthorized activity;

  • maintain the security and functionality of our website;

  • understand how customers use our website;

  • improve our products, website, and customer experience;

  • provide personalized content or advertising;

  • send marketing communications where permitted;

  • comply with applicable laws and legal obligations; and

  • establish, exercise, or defend legal claims.

5. ORDER PROCESSING AND PAYMENTS

When you place an order, we use personal information as necessary to process your transaction, arrange payment, fulfill your order, provide delivery information, handle returns or refunds, and provide customer service.

Payments may be processed through Shopify Payments and/or other payment providers made available during checkout.

Payment providers process payment information according to their own privacy and security practices.

6. MARKETING AND ADVERTISING

We may use information about your interactions with our website to measure advertising performance, understand customer interests, and provide advertising that may be more relevant to you.

We may work with advertising, analytics, and technology providers, including social media and advertising platforms.

Depending on applicable law, some of these activities may be considered “targeted advertising,” “sharing,” or “sale” of personal information.

Where required by applicable law, you may have the right to opt out of these activities.

You may also unsubscribe from promotional emails by using the unsubscribe link contained in the email.

For SMS marketing, you may follow the opt-out instructions provided in the message.

7. COOKIES AND SIMILAR TECHNOLOGIES

VelVelyn and our service providers may use cookies, pixels, tags, and similar technologies.

These technologies may be used to:

  • operate essential website functions;

  • remember your preferences;

  • maintain shopping cart functionality;

  • analyze website traffic and performance;

  • understand how visitors interact with the website;

  • prevent fraud and improve security; and

  • support marketing and advertising.

Your ability to manage cookies depends on your browser, device, location, and the privacy tools available on our website.

Disabling certain cookies may affect the functionality of some portions of the website.

8. HOW WE DISCLOSE PERSONAL INFORMATION

We may disclose personal information to service providers and other third parties when reasonably necessary to operate our business.

These may include:

  • Shopify and e-commerce service providers;

  • payment processors;

  • shipping and fulfillment providers;

  • customer support providers;

  • analytics providers;

  • advertising and marketing partners;

  • fraud prevention and security providers;

  • website and technology providers; and

  • professional advisers where necessary.

We may also disclose information when required by law, legal process, court order, governmental request, or when reasonably necessary to protect our rights, customers, business, or others.

If our business or assets are involved in a merger, acquisition, financing, reorganization, bankruptcy, or sale, personal information may be disclosed or transferred as part of that transaction as permitted by law.

9. SHOPIFY

Our store is hosted by Shopify, which provides the e-commerce platform that allows us to offer our products and services.

Shopify may collect and process personal information in connection with your use of our store and Shopify's services.

Your information may therefore be processed by Shopify and its service providers in accordance with Shopify's applicable privacy practices.

10. DATA RETENTION

We retain personal information for as long as reasonably necessary for the purposes described in this Privacy Policy.

The appropriate retention period may depend on:

  • the nature of the information;

  • the reason we collected it;

  • whether we need it to provide services;

  • accounting and tax requirements;

  • fraud prevention;

  • dispute resolution;

  • contractual requirements; and

  • applicable legal obligations.

When personal information is no longer reasonably required, we may delete, anonymize, or otherwise dispose of it as appropriate.

11. SECURITY

We use reasonable administrative, technical, and organizational safeguards designed to protect personal information.

However, no website, internet transmission, electronic storage system, or method of transmission can be guaranteed to be completely secure.

You are responsible for maintaining the confidentiality of any account credentials you use to access our services.

12. YOUR PRIVACY RIGHTS

Depending on the state in which you reside and applicable law, you may have certain rights concerning your personal information.

These may include the right to:

  • confirm whether we process your personal information;

  • access certain personal information we maintain about you;

  • correct inaccurate personal information;

  • request deletion of certain personal information;

  • obtain a portable copy of certain personal information;

  • opt out of certain targeted advertising;

  • opt out of certain sales or sharing of personal information;

  • opt out of certain profiling activities where applicable; and

  • appeal certain decisions concerning a privacy request where applicable.

We will not unlawfully discriminate against you for exercising applicable privacy rights.

Not every right applies in every circumstance, and certain exceptions may apply.

13. HOW TO EXERCISE YOUR PRIVACY RIGHTS

To submit a privacy request, contact us at:

operations@halofouner.us

Please include enough information for us to reasonably understand and process your request.

We may need to verify your identity before completing certain requests.

Where applicable, you may also use the Your Privacy Choices or data-sharing opt-out option available on our website to opt out of certain data sharing or targeted advertising activities.

If applicable law gives you the right to appeal a decision concerning your privacy request, you may submit your appeal using the same contact information above.

14. CHILDREN'S PRIVACY

Our website and products are intended for a general adult audience and are not directed to children under the age of 13.

We do not knowingly collect personal information from children under 13 in circumstances prohibited by applicable law.

If you believe a child has provided personal information to us improperly, please contact us so that we can review the situation and take appropriate action.

15. THIRD-PARTY WEBSITES

Our website may contain links to websites or services operated by third parties.

We are not responsible for the privacy, security, content, or practices of third-party websites.

We encourage you to review the privacy policies of any third-party services you choose to use.

16. INTERNATIONAL DATA PROCESSING

VelVelyn operates in the United States, but Shopify and other service providers may process or store information in the United States and other countries.

When information is processed outside your state or country of residence, different privacy and data protection laws may apply.

We and our service providers handle such information in accordance with applicable legal requirements.

17. CHANGES TO THIS PRIVACY POLICY

We may update this Privacy Policy from time to time to reflect changes to our business practices, technology, services, or legal requirements.

When we make changes, we may update the “Last Updated” date at the top of this policy.

We encourage you to review this Privacy Policy periodically.

18. CONTACT US

If you have questions about this Privacy Policy, our privacy practices, or your personal information, please contact:

Halo Founder LLC
VelVelyn
Email: operations@halofounder.us
United States